Consumer Advice Services
National - see www.complaintline.com.au for a comprehensive list of people who might be able to help you with a specific complaint.
New South Wales
NSW Office of Fair Trading (for general advice) www.fairtrading.nsw.gov.au	13 32 20
Credit Helpline (telephone advice on debt, credit, referral to financial counsellors)	1800 808 488
Consumer Credit Legal Centre	02 9212 4111
Financial Counsellors Association of NSW (referral to financial counsellor)	0500 888 079
Victoria
Consumer Affairs Victoria (for general advice) www.consumer.vic.gov.au	1300 55 81 81
Consumer Credit Legal Service	03 9670 5088
Financial and Consumer Rights Council (referral to financial counsellors)	03 9633 2000
Australian Capital Territory
ACT Office of Fair Trading (for general advice) www.fairtrading.act.gov.au	(02) 6207 0400
Care Financial Counselling Service and Consumer Law Centre of the ACT	02 6257 1788
South Australia
SA Office of Consumer and Business Affairs (for general advice) www.ocba.sa.gov.au	(08) 8204 9777 131 882 (if outside Adelaide)
Adelaide Central Mission	08 8202 5180
Para Districts Community Legal Service	08 8281 6911
Western Australia
Department of Consumer and Employment Protection (for general advice) www.docep.wa.gov.au	1300 304 014
Financial Cousellors Resource Project (referral to financial counsellors)	08 9221 9411
Consumer Credit Legal Service	08 9481 7665
Financial Counsellors' Association of Western Australia	08 9325 1617
Tasmania
Tasmanian Office of Consumer Affairs & Fair Trading (for general advice) www.justice.tas.gov.au/ca	1 300 654 499
Anglicare Financial Counselling Service	1800 243 232
Hobart Community Legal Service	03 6223 2500
Queensland
Queensland Office of Fair Trading (for general advice) www.fairtrading.qld.gov.au	1300 658 030
Lifeline Brisbane	07 3250 1900
Legal Aid Queensland (advice line)	1300 65 11 88
Northern Territory
Department of Justice - Consumer and Business Affairs (for general advice) www.caba.nt.gov.au	08 8999 6047
Anglicare Northern Territory Financial Counselling Service	08 8948 2700 or 1800 898 500