Developing and promoting the consumer perspective

The Consumers' Federation of Australia (CFA) is the national peak body for consumer groups in Australia. We have over 100 members including legal centres, health rights groups, local consumer organisations and public interest bodies.

CFA's role is to put the view of its member organisations to government and industry and advocate on behalf of consumers.

  Policy
Current Issues
 
  credit cards

ELECTION 2010

Consumer Advocacy Election Platform - find out what consumer groups want from the Federal Government

Strategic Plan

CFA's Strategic Plan 2010 - 2013 is now available.

CFA member group, the Consumer Action Law Centre, is keen to hear from consumers about their experiences with direct debits. Click here to learn more.

***************

View the Pitch to the Federal Government for a funded Consumer Voice. 

How you can help  

***************

Report from CFA Delegates to the Consumers' International Congress, Sydney, October 2007

 

Briefing Paper from CFA, Choice, Consumer Action Law Centre, Consumer Credit Legal Centre on the National Consumer Credit Law - Access to Justice    

 
  credit reporting
  credit law
  debt collection
  finance brokers
  home building
  insurance
payday lenders
opener   telecommunications
  unfair contracts
  unit pricing
  utilities
  Publications
  submissions
  media releases
  consumer update
  Memberships
  member groups
  join the CFA
Need Help?
 
  Standards

Depending on your problem, there are a range of advice services that might be able to help you. This link shows how you can contact them.
 
  project
  international
  priorities
  About CFA
  history
  objectives
  representation
  chair report
Contact us
  executive
     
Contact CFA by Email