April 2008	Submission to the 2020 Summit (5 pages)
Feb 2008	Conference Proceedings - Consumer Representatives Forum July 2007 (51 pages)
June 2007	Submission to the Productivity Commission inquiry on Consumer Policy, including the two appendices; A Strong Consumer Voice, and ACCC enforcement analysis (24 pages)
October 2006	Submission to the Law and Justice Committee inquiry into unfair terms in consumer contracts (22 pages)
April 2006	Submission to the Productivity Commission Standardisation and Accreditation Review (8 pages)
November 2005	To the ACCC rejecting authorisation application by Cash Converters (pay day lending)
October 2005	Briefing on Consumer Advocacy in the National Electricity Market (2 pages)
September 2005	Submission on Corporate Social Responsibility to the Parliamentary Joint Committee on Corporations and Financial Services (9 pages)
June 2005	Submission re FSR Refinements (10 pages)
April 2005	ASIC and ACCC Draft Debt Collection Guideline - Joint Consumer Submission Response (56 pages)
March 2005	Australia's Desperate Need for a National Consumer Council (9 pages), A paper presented at the National Consumer Congress in Sydney by David Tennant
March 2005	Submission in response to the National Indigenous Consumer Strategy (9 pages)
February 2005	Regulation of Finance Brokers (Response to the Regulatory Impact Statement) (22 pages)
February 2005	Full File Credit Reporting: Is it Really the Answer to Credit Overcommitment? (7 pages)
February 2005	Household Debt (Submission to the Senate Inquiry into possible links between household debt, demand for imported goods and Australia's current account deficit). This submission was prepared by CARE Financial Counselling Service, a CFA member group. (7 pages). Appendix 1.
December, 2004	Privacy - Review of the Private Sector Provisions of the Privacy Act (1988) (35 pages)
November, 2004	Product Safety Submission - Response to the Ministerial Council on Consumer Affairs Discussion Paper (2 pages)
October, 2004	Speech to the Financial Counsellors Association of WA Conference "Financial Counsellors: An Emerging Professional Group or an Endangered Species" by David Tennant, Director of CARE Financial Counselling (14 pages)
October, 2004	Submisison re Property Investment Advice in response to the discussion paper released by the Ministerial Council on Consumer Affairs. The submission was prepared by Consumer Credit Legal Service and endorsed by CFA.
October 2004	Submission to the Australian Communciations Authority on how to improve consumer representation. "Consumer Driven Communications" (6 pages)
September, 2004	The United Kingdom Financial Ombudsman Service: Lessons for Australia, by Denis Nelthorpe and Gordon Renouf (23 pages)
September 2004	Preventing Unexpectedly High Bills - Credit Management in the Telecommunications Industry, Submission to the Australian Communications Authority from a number of CFA member groups (18 pages). The submission was endorsed by CFA.
August 2004	CFA's Election Platform 2004. We wrote to all parties requesting a response. Click here for a summary version (3 pages) and here for the full version (8 pages).
August 2004	Financial Literacy - Response to "Australian Consumers and Money", The Consumer and Financial Literacy Taskforce (11 pages)
August 2004	Utilities: The Need for Consumer Advocacy in the National Electricity Market. This is a research paper prepared by the Allens Consulting Group, with funding from the Advocacy Panel. (48 pages) See the policy page for more discussion.
August 2004	Unfair Contracts Media Pack - Everything a journalist would possibly want to know (12 pages)
July 2004	Community Development Finance - Response to the ANZ's Discussion Paper (7 pages)
June 2004	Insurance Contracts Act Review - Response to the Proposals Paper (16 pages)
April 2004	Insurance Contracst Act Review - Response to the Issues Paper (41 pages)
March 2004	Unfair Contracts - Submission to the Standing Committee of Officials of Consumer Affairs (18 pages)
January 2004	Mortgage Reduction Schemes: Guiding Your Client Through the Pitfalls (3 pages)
October 2003	Fringe Credit Providers - Combined consumer group submission to the Ministerial Council on Consumer Affairs - October, 2003 (19 pages, includes a number of case studies)
July 2003	Dawson review into the Trade Practices Act (6 pages). This letter was sent to all the states.
July 2003	Positive Credit Reporting - A Summary of Consumer Concerns (4 pages)
July 2003	Car Rental, Joint ACA and CFA Submission to the Ministerial Council on Consumer Affairs re possible regulation of the car hire industry. (39 pages). We argue that regulation is required.
May 2003	A response to claims made by Visa about credit overcomitment (9 pages). Visa's claims do not stack up.
April 2003	Poverty - Submission to the Senate Community Affairs Reference Committee (10 pages)
September 2002	Telecommunications - Submission to Regional Telecommunications Inquiry (4 pages)